Politique d'expédition
Shipping Policy for mywildape.com Wild Ape Nutrition 2024
Last Updated: February 2024
Thank you for choosing Wild Ape Nutrition for your supplement nutrition needs. We are committed to providing a seamless shopping experience, including reliable and timely shipping. Please review our shipping policy to understand how we process and deliver your orders.
1. Shipping Rates and Timeframes
1.1 Domestic Shipping (within Sint Maarten/Saint Martin)
We offer standard and expedited shipping options for domestic orders. Shipping rates and estimated delivery times are calculated at checkout based on the destination and the chosen shipping method.
1.2 International Shipping
For international orders, shipping rates and estimated delivery times vary depending on the destination and shipping method selected during checkout. Customers are responsible for any customs duties or taxes imposed by the destination country.
2. Order Processing
2.1 Processing Time
Orders are typically processed within 24 hours. Please note that processing times may be extended during peak seasons or promotional periods.
2.2 Order Confirmation and Tracking
Upon successful order placement, you will receive an email confirmation containing your order details. Once your order has been shipped, you will receive a separate email with tracking information to monitor the status of your delivery.
3. Shipping Partners
We partner with reputable shipping carriers to ensure reliable and secure delivery of your orders. Our primary carrier include DHL Express.
4. Shipping Restrictions
4.1 P.O. Boxes and APO/FPO Addresses
We are unable to ship to P.O. boxes or APO/FPO addresses. Please provide a valid physical address for order delivery.
4.2 Restricted Countries
We may have restrictions on shipping to certain countries. Please check our list of restricted countries during the checkout process.
5. Delays and Disruptions
Wild Ape Nutrition is not responsible for any delays, disruptions, or issues caused by the shipping carrier. While we strive to provide accurate delivery estimates, external factors such as weather conditions, customs processes, or other unforeseen circumstances may impact delivery times.
6. Lost or Stolen Packages
Wild Ape Nutrition is not responsible for lost or stolen packages. Once an order has been confirmed as delivered by the carrier, it is the customer's responsibility to ensure the safe retrieval of the package.
7. Address Accuracy
Customers are responsible for providing accurate shipping information. Please double-check your shipping address during checkout. Inaccurate addresses may result in delayed or undelivered packages, and additional shipping charges may apply for address corrections.
8. Shipping Promotions
From time to time, we may offer shipping promotions. These promotions are subject to specific terms and conditions, which will be clearly communicated during the promotional period.
9. Contact Information
For any questions regarding our shipping policy, please contact us at info@mywildape.com
10. Changes to this Policy
Wild Ape Nutrition reserves the right to update or modify this shipping policy at any time without prior notice. Please review this policy periodically for changes.